Last updated: February 2025
Prime Group Matrimony ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our matrimonial platform and related services.
We may collect information you provide directly (e.g. name, email, phone, date of birth, profile details, preferences) and information collected automatically (e.g. device information, IP address, usage data) to operate the service, personalise your experience, and improve our platform.
We use your information to create and manage your account, display your profile to other users in accordance with your settings, process payments, send service-related communications, enforce our terms, and comply with legal obligations. We do not sell your personal data to third parties for marketing.
Contact details (e.g. phone, email) are only shared with other users when you have chosen to unlock contact through our paid features or when you have mutually accepted interest, as per our product design. We may share data with service providers (hosting, payments, email) under strict agreements, and where required by law.
We use cookies and similar technologies for authentication, session management, security, and analytics. You can manage cookie preferences in your browser or via our Cookie Settings where available.
Depending on your location, you may have the right to access, correct, delete, or port your data, and to object to or restrict certain processing. You may also have the right to withdraw consent. To exercise these rights or request a copy of your data, contact us via the details on our Contact Us page. We will respond within the time frames required by applicable law (e.g. 30 days under GDPR). Data may be retained for up to 30 days after account deletion for recovery and legal purposes, after which it is purged.
We use industry-standard measures to protect your data, including encryption in transit and at rest, secure authentication, and access controls. Despite our efforts, no method of transmission over the internet is 100% secure.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Continued use of the service after changes constitutes acceptance.
For questions about this Privacy Policy, please contact us.
