Last updated: April 2026
Prime Group Matrimony ("we", "our", or "us") operates the Prime Group Matrimony website and related services. This Privacy Policy explains what personal data we collect, why we collect it, how we use and share it, how long we keep it, and the choices and rights you have. By using our services, you acknowledge this Policy. If you do not agree, please do not use the platform.
The data controller for personal data processed through this platform is Prime Group Matrimony, operating from India. For operational contact details (address, phone, email), see our Contact Us page.
We collect data in the following broad categories:
We use personal data to:
We do not sell your personal data to third parties for their independent marketing. We may use processors (subcontractors) who help us host, analyse, email, or process payments under strict confidentiality and security terms.
Depending on the context, we rely on: your consent (e.g. optional marketing, certain cookies where required); performance of a contract (providing the service you signed up for); our legitimate interests (e.g. fraud prevention, service improvement, security), balanced against your rights; and legal obligation. If you are in India, we also process personal data in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023 and rules thereunder, where they apply to our processing.
Contact details (such as phone or email) are shared with other users only when our product design and your actions allow it—for example, after a paid contact unlock, mutual acceptance, or as clearly described in the app at the time of use. We may disclose data to: hosting and infrastructure providers; payment gateways; email and customer-support tools; analytics providers (often with aggregated or pseudonymous data); professional advisers; or authorities when required by law. If we reorganise or sell our business, data may transfer as part of that transaction with appropriate safeguards and notice where required.
We retain data only as long as needed for the purposes above. Active account data is kept while your account exists. After you delete your account or ask us to delete your data, we delete or anonymise personal data within a reasonable period, subject to limited retention where the law requires (e.g. invoices, dispute records) or where necessary to prevent fraud or enforce our terms (typically up to a few years for security logs and legal holds, unless a longer period is required). Backup copies may persist for a short technical window before automatic rotation.
We use cookies and similar technologies for session management, authentication, security, preferences, and analytics. You can control cookies through your browser settings. Where we offer a cookie preference centre, you can use it to adjust non-essential cookies. Essential cookies may be required for login and security.
You may have the right to access, correct, update, or delete your personal data; to export certain data; to withdraw consent where processing is consent-based; and to object to or restrict certain processing, subject to law. To exercise these rights, email us at primegroupmatrimony@gmail.com or use Contact Us. We will verify your request where appropriate and respond within the timelines required by applicable law. If you are unhappy with our response, you may have the right to complain to your local data protection authority where one exists.
We use administrative, technical, and organisational measures appropriate to the risk, including encryption in transit (HTTPS), access controls for staff and systems, monitoring for abuse, and vendor due diligence. No online service can guarantee absolute security; if we become aware of a breach that affects you and the law requires notification, we will inform you as required.
Our services are intended for adults aged 18 and above. We do not knowingly collect personal data from children. If you believe a minor has provided us data, contact us and we will take steps to delete it.
Our primary operations are in India. If we use service providers in other countries, we implement appropriate safeguards (such as contractual clauses) where required by law so that your data remains protected.
We may update this Privacy Policy from time to time. We will post the revised version on this page and change the "Last updated" date. For material changes, we may also notify you by email or an in-product notice where appropriate. Continued use after the effective date means you accept the updated Policy, except where your consent is required for new processing.
Questions about this Privacy Policy? Contact us.
